Contact
Contact Hermes Startup
We read every message and reply as soon as we can.
For support, payment questions, privacy requests, and everything else, email hello@hermesstartup.com.
On X
For public questions and updates, reach @DiamondHandsDig on X. Do not send private onboarding answers, payment details, or credentials over social media.
What to include
To help us answer quickly, include: the page or step you were using, the exact wording of any error or message you saw, and, for payment questions, the email address used at checkout. We never ask for your full card number or passwords, and you should never share them.
Payments and refunds
Payments are processed by Stripe. The US$10 continuation is a one-time prepaid balance with no subscription and no automatic top-up; purchases are subject to the terms of service. See the privacy notice for how your information is handled.